Derek Powazek – How to Turn a Fan into an Enemy in Under 140 Characters

You’d think that someone who once penned a manifesto called “Listenomics” would take the time to, yaknow, listen. But Bob has made his hatred of online comments quite clear. So to him, I’m not a loyal listener, or a valued member, or even a published author with a long history of running newspapers, magazines, and websites. I’m just another online troll, spewing vitriol because that’s what people do online.

That he didn’t take the time to see who he’s talking to, hear what I was saying, or even calm down enough to disagree without insult, makes me sad. Not just to lose a personal hero, but also because it shows how much work we all have yet to do before we can really fulfill the promise of the great networked world we’re building.

via powazek.com

super post from an OG blogger remarking on Bob Garfield, who should know better by now.

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